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- Frequently Asked Questions
- What does your telephone audio sound like over the phone?
- What if PRS / BMI / ASCAP contacts me?
- Do you have a phone number I can call to monitor the progress of order?
- Can I sit in at the studio while you are working on my audio?
- Can I meet with you to discuss my project in detail?
- Can I reuse my old script?
- Where is your company based?
- If I email you, how long does it take you to reply?
- I don’t want to deal with email support staff: Can I speak to someone with authority?
- Can I phone you to discuss my requirements?
- I got a quote from your competitor: Why are they so expensive?
- How long until I have my telephone audio files?
- Can I hear a custom demo of my on-hold recording before I order?
- Do you provide the on-hold hardware?
- Can I use the on hold audio in multiple locations?
- What format do you provide the audio?
- Can you supply the background music file separately?
- What is the backup service?
- What if I don’t like the audio or there is something wrong with it?
- Do you write the script?
- Can I have multiple takes and provide precise direction on each recording?
- Our system has a small file size limit, will this be OK?
- Will I receive a receipt for my purchase?
- How do I make payment and is it secure?
- Can I have a credit facility?
- Can I send you a purchase order?
- Can I pay by post or over the phone?
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