Here are a few facts about our On Hold Voice and Music Packages:
- Our package price is based on the total number of words in your script regardless of whether it contains IVR voice prompts, an answer machine greeting, out of hours message or on hold marketing messages. You just need to know how many words make up your complete script.
- Your on hold voice prompts and messages are recorded by professional voice over artists
- Your on hold production is created by experienced audio producers
- We don’t use a fixed amount of time between on hold messages. We use our expert judgement when spacing these out and go with what feels right.
- The on hold music selected by you is extended to fit the duration of your on hold production
- The music volume is lowered during the voice over messages to give a more professional sound and a better caller experience
- We recommend using one music track for a 100 / 200 word on hold package. For larger packages, you can select additional music tracks to add variety for your caller
- If you select 2 or more tracks for you on hold music, we will mix these in to play consecutively
- You may want to consider a seasonal version of your on hold. For example, have in a Christmas track mixed in with your on hold messages to play over the Christmas period.
- We offer 100% Satisfaction Guarantee