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5 Tips for Choosing the Right Voice Over for Your Company On Hold Messages

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If you're a business owner, you know how important it is to make a positive impression on your customers. One way to do this is by using on-hold messages that engage and inform your callers as well as project a positive image of your brand. To

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Filed Under: On Hold Marketing Tagged With: On Hold Marketing, on hold messages, voice overs

What Do Your Customers Need to Know in 2022?

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It is a New Year and new opportunities for business. Various Covid rules are easing and things are slowly returning to normal. Many businesses have made temporary or permanent changes to their business operations and services. Have You? Your

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Filed Under: On Hold Marketing, On-hold Tagged With: 2022, callers on hold, On Hold Marketing

11 On Hold Message Script Ideas

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Small group of business people brainstorming ideas

The main focus of your on hold messaging is to relay information that would be helpful to people wishing to use your services, buy your products or visit your shop, store or showroom. Feel free to use the template messages for your on hold messages

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Filed Under: On Hold Audio: Dos and Donts, On Hold Marketing, On Hold Script, Telephone script Tagged With: callers on hold, message on hold, On Hold Marketing, on hold messages, On Hold Script

5 Tactics That Some On-hold Messaging Providers Use

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Team analysing business strategy

1. The Script and Audio Recording Are Not Yours When a company writes your on hold marketing script they own the copyright in that script. This means that you cannot use it without their consent. Typically this happens with companies that charge you

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Filed Under: On Hold Marketing, On-hold Tagged With: on hold company, On Hold Marketing, on hold messages

Telephone Audio – Getting the Most from IVR and On Hold Marketing

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Image of a businessman on his mobile

IVR is short for Interactive Voice Response, an automated system that uses a touch response telephone to direct your call. You will have one of these if you have multiple departments with lots of incoming calls. 60% of callers put on a silent

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Filed Under: On Hold Marketing Tagged With: advertising on hold, Interactive Voice Response, IVR, message on hold, music on hold, On Hold Marketing

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