Amazing as it is, on hold music can still be cheesy and annoying. Why is that amazing? Well, quite simply there is no excuse for on hold music to be annoying or cheesy in 2019. There is now an abundance of really good quality, interesting and
Why Does Music and Voice Sound Terrible Over the Phone?
This is a frustrating fact for an audio engineer. You put time and energy into editing a voice over file so that it is clean and loud with no pops, clicks or breaths. You hand it over to your client and the next time you hear it over the telephone it
Can I Use Mainstream Music in My On Hold Marketing Message?
This is one of those questions we frequently get asked. Our answer is that you can if you obtain permission and pay a license to use it, which in the UK is organised and paid for through PRS & PPL. The next question is usually, how much does
11 On Hold Message Script Ideas
The main focus of your on hold messaging is to relay information that would be helpful to people wishing to use your services, buy your products or visit your shop, store or showroom. Feel free to use the template messages for your on hold messages
How to Save Money on your Telephone Messaging
Telephone messages and music on hold are often implemented and managed by phone systems providers. They take care of the whole process: script-writing, recordings and phone system. For some, having a company implement and manage the process from