It is a New Year and new opportunities for business. Various Covid rules are easing and things are slowly returning to normal. Many businesses have made temporary or permanent changes to their business operations and services. Have You? Your
When I started to look into this topic I immediately found this piece of on-hold music. As soon as I heard it, I recognised it, I am sure you will too. I recall hearing this piece of music on hold when phoning a number of large companies. Note
This is a matter of opinion, but here at On Hold Messaging Direct. we think the answer is Yes! You should use Christmas on-hold music. We understand that not everybody celebrates Christmas, believes or even finds the season bearable. Bah Humbug!
Amazing as it is, on hold music can still be cheesy and annoying. Why is that amazing? Well, quite simply there is no excuse for on hold music to be annoying or cheesy in 2019. There is now an abundance of really good quality, interesting and
Telephone messages and music on hold are often implemented and managed by phone systems providers. They take care of the whole process: script-writing, recordings and phone system. For some, having a company implement and manage the process from