If you're a business owner, you know how important it is to make a positive impression on your customers. One way to do this is by using on-hold messages that engage and inform your callers as well as project a positive image of your brand. To
What Do Your Customers Need to Know in 2022?
It is a New Year and new opportunities for business. Various Covid rules are easing and things are slowly returning to normal. Many businesses have made temporary or permanent changes to their business operations and services. Have You? Your
Phone Greeting and On Hold Message Script Templates
When it comes to writing your phone prompts, greetings and on-hold messages for your company, sometimes it can be a little daunting not knowing where to start. All you need is some inspiration. Hopefully, these auto-attendant, out of hours and
Can I Use Mainstream Music in My On Hold Marketing Message?
This is one of those questions we frequently get asked. Our answer is that you can if you obtain permission and pay a license to use it, which in the UK is organised and paid for through PRS & PPL. The next question is usually, how much does
11 On Hold Message Script Ideas
The main focus of your on hold messaging is to relay information that would be helpful to people wishing to use your services, buy your products or visit your shop, store or showroom. Feel free to use the template messages for your on hold messages