If you're a business owner, you know how important it is to make a positive impression on your customers. One way to do this is by using on-hold messages that engage and inform your callers as well as project a positive image of your brand. To
What Do Your Customers Need to Know in 2022?
It is a New Year and new opportunities for business. Various Covid rules are easing and things are slowly returning to normal. Many businesses have made temporary or permanent changes to their business operations and services. Have You? Your
The Most Overused Piece of On-Hold Music in History?
When I started to look into this topic I immediately found this piece of on-hold music. As soon as I heard it, I recognised it, I am sure you will too. I recall hearing this piece of music on hold when phoning a number of large companies. Note
Should You Use Christmas On-Hold Music?
This is a matter of opinion, but here at On Hold Messaging Direct. we think the answer is Yes! You should use Christmas on-hold music. We understand that not everybody celebrates Christmas, believes or even finds the season bearable. Bah Humbug!
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