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What Do Your Customers Need to Know in 2022?

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It is a New Year and new opportunities for business. Various Covid rules are easing and things are slowly returning to normal. Many businesses have made temporary or permanent changes to their business operations and services. Have You? Your

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Filed Under: On Hold Marketing, On-hold Tagged With: 2022, callers on hold, On Hold Marketing

The Most Overused Piece of On-Hold Music in History?

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When I started to look into this topic I immediately found this piece of on-hold music. As soon as I heard it, I recognised it, I am sure you will too. I recall hearing this piece of music on hold when phoning a number of large companies. Note

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Filed Under: Music, On-hold Tagged With: music on hold, on hold audio

Should You Use Christmas On-Hold Music?

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Christmassy festive image of a man on a call

This is a matter of opinion, but here at On Hold Messaging Direct. we think the answer is Yes! You should use Christmas on-hold music. We understand that not everybody celebrates Christmas, believes or even finds the season bearable. Bah Humbug!

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Filed Under: Music, On-hold Tagged With: christmas, music on hold

Phone Greeting and On Hold Message Script Templates

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When it comes to writing your phone prompts, greetings and on-hold messages for your company, sometimes it can be a little daunting not knowing where to start. All you need is some inspiration. Hopefully, these auto-attendant, out of hours and

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Filed Under: On Hold Marketing, On Hold Script, Telephone script Tagged With: greeting messages, on hold messages, phone prompts, phone script

Why Is On Hold Music So Cheesy and Annoying?

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Image of man talking on the phone.

Amazing as it is, on hold music can still be cheesy and annoying. Why is that amazing? Well, quite simply there is no excuse for on hold music to be annoying or cheesy in 2019. There is now an abundance of really good quality, interesting and

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Filed Under: Music, On-hold Tagged With: music on hold

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