Custom On-Hold & IVR Audio Real voices, one payment.

Professional audio messages for your existing phone system. Pay as you go.

Listen to Demos

Listen to Our On-Hold Demos

Real examples of on-hold messages we’ve produced for businesses like yours. Voiced by professional voice over artists and fully mixed in-house.

Female Voice Demo

Male Voice Demo

On Hold Voice Demo

How Our On-Hold Messaging Service Works

Write Your Script

Prepare your script so you know what you want to say.

Choose a Voice

Find the voice and music that best suit your business.

Select a Package

Pick a package that fits your script word count.

Place Your Order

Order online, and we’ll record and send your audio.

Why Choose Us?


Create a professional, welcoming experience for callers with our on-hold messaging packages. Flexible pricing, no contracts, and easy to get started.

What We Offer

✔ One-time pricing (based on word count)
✔ No ongoing payments or licensing fees
✔ Choose your voice and background music
✔ High-quality audio, ready to use

Optional extras:
– Scriptwriting support
– Custom-written music
– Audio backup/download protection

Simple and Flexible

You only pay for what you need. Pick a package based on how many words your message contains — whether it’s one prompt or several.

Write Your Script

Many of our clients prefer to write their own scripts, so that their message feels personal and true to their business. However, if you find yourself stuck, we’re here to help.

Want a Unique Sound?

We also offer custom-written music, so your on-hold experience sounds completely your own.

Have any questions?

We have covered our frequently asked questions here. If you can’t find the answer, please get in touch.

Past Clients Include:

Looked at lots of different companies online. Some very expensive but On Hold Messaging Direct look the most reasonable priced. They were very helpful from the beginning. Very easy to get what I wanted and Adam in the office was brilliant from start to finish. Nothing was ever a problem. Very happy with our on hold messages and voicemail. Highly recommend.
Jon Nicholls, Resins R Us www.resinsrus.co.uk
Highly recommend! Service was exceptional, staff was responsive, price was reasonable and final product was excellent.
Jeff BlanchardTwin Cities Pain Clinic
Great service from On Hold Messaging Direct. They’re quick to offer advice and supporting/understanding of the lack of knowledge in relation to script writing. End product is well produced and we’re very happy with the result.
Alex McCreath, Rocktime Software Development www.rocktime.co.uk
Excellent customer service, great quality recording and very efficient service. Thank you so much.
Alison Tyson
Great Service, very quick and efficient. Changed format of the file to suit the system without extra fees and did this quickly. I would recommend to others.
Matt Davies, Ceandesswww.ceandess.co.uk
I contacted On Hold Messaging Direct after using them for another project as we required some prompts which could be integrated into a hardware proof of concept. My initial enquiry was answered quickly and the costs agreed for the proof of concept were agreed quickly and were very reasonable. The script was agreed and turned around very quickly with fantastic results.
Steve Jones, PSD Groupwww.psdgroup.co.uk
I recently worked with On Hold Messaging Direct to bring our Company into the 21st century. Our greeting and hold music were very outdated. The new greetings sound fantastic and have been fantastically received with internal stakeholders.
On Hold Messaging Direct were a pleasure to work with, understanding our needs and requirements entirely and were unbelievably flexible. Thanks Again.
Dan Bentley, Stapleton’s (Tyre Services) Ltdwww.stapletons-tyres.co.uk
Really easy to set up and deal with. Delighted with the end result, would recommend to anyone.
Nick SweetingCity Motors Bristol
The guys at OnHoldMessagingDirect were extremely helpful and even suggested improvements I had not thought of – delivery of files was made well within the time frame quoted. Excellent service all round and would not hesitate to use them again.
Matthew Chambers, The Sleep Stationthesleepstation.co.uk
I don’t usually leave testimonials, but I am so impressed with the ease of using this company that I felt compelled to do so. The service I have had since I placed my order has been extremely good. Although there was a short delay getting my recording owing to the voice being unavailable this was communicated to me (with options to change my selected voice) quickly and without any great drama. In addition the changes I needed to the file size were handled in a friendly and efficient manner. I will certainly be using this company again.
Richard Avery, Zygology Ltdwww.zygology.com
The service has been excellent, topped only by the quality of their recordings. We had a series of telephone on-hold packages produced quickly and to our exacting specification, and we’re delighted with the result. I can’t think of a better-value way to make your business sound more professional.
Nick MarshallGiacom
Thank you for an amazing service. The on-hold message we have received back is exactly as we asked, and the process of ordering couldn’t have been any easier. Adam dealt with my order and was extremely helpful at all times.
This is the first time we have dealt with an on-line company for this type of service and would definitely recommend them to anyone looking for a quick and professional service.
Vanessa Crump, Rapid Electronics Ltdrapidonline.com
Just wanted to say thank you for a great service, it’s exactly what we were looking for.
Matt Wren, Transdrivewww.transdrive.co.uk
Excellent professional on hold recording with voiceover and music as per the website samplers. Exactly as requested and quoted. Delivered within 48 hours. No hesitation in recommending.
Nigel Richards, Waterways Holidays Ltd.waterwaysholidays.com
Excellent service from start to finish. Very professional. 5star service! Thank you to all the team for helping our business move in the right direction.
Jonny, 24 NRG Healthcareservicemycarehome.com
It could not have been easier. Adam was so helpful and the turnaround was so quick. Great quality service provided. Would recommend highly.
Madeleine, London
It’s now playing on our telephone system – we’re VERY impressed with the quality. We’ll recommend you to anyone that asks.
Dave Chapman
The service we have received has been fantastic. The process was managed quickly and efficient from start to finish and the quality of what was an unintentionally tricky edit is seamless. We now have a professional sounding IVR and great on-hold marketing packages all for a very reasonable price.
Steve JonesCCC & SchoolCare
Great quick and easy service. Very easy to use and lot cheaper than the previous company we were using. Thanks.
Nick CrabbTunbridge Wells
Thanks for getting that done so quickly, I’m well impressed!
Peter Taylor
Thank you for your fabulously efficient service. I received my recording the next day, and was extremely impressed by the quality, not to mention the price.
Madeleine Levy
Great service on offer, quick, efficient and simple to use. Quality of audio for an inbound call centre excellent! Will be using again.
Chris Hall
Happy with the end results and good service.
Jenny Ridgewell
We are very pleased with the service. Fast, efficient and straight forward service with high quality telephone messages for us. Thank you so much!” Green Regards, Gareth Mitchell.
Gareth Mitchell, Manchester

Choose a package to suit you…

Explore our most popular packages on our e-commerce platform or contact us to receive a customized quote that meets your specific needs.

Browse Packages

Alternatively, send us your script for a quote…

Upon receiving your quote request, a representative will contact you via email (typically within the same day, excluding weekends and bank holidays) with your no-obligation quote.

Get a Quote

About Us

We are a UK audio production company that has produced professional audio messages to businesses for over 15 years.

Professional Voice Talent

We work with a roster of talented voiceover artists from the UK, USA, and Europe. All our voice talent have a lot of experience recording voiceovers from auto-attendant and IVR prompts to voicemails, out-of-hours, and on-hold messages.

Experienced Audio Producer

From our Manchester-based studio, our experienced in-house audio producer works on your audio to deliver quality messaging and music on hold. You can be assured that your audio is in good hands.

From the blog

Read More

Keep your customers engaged and informed with effective on-hold messages and music. Our blog offers practical tips and insights for small to medium-sized businesses looking to improve their customers’ on-hold experience. Check it out and see what’s new!

Want us to work on your on-hold messages?

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